Frequently Asked Questions

What Apple Watch models are supported?

Apple Watch Series 4 and newer, including SE and Ultra models running watchOS 9.0 or later.

Do I need an iPhone?

You need an iPhone to download the app, but once installed, StepMelon runs entirely on your Apple Watch.

How do rest days work?

You get 2 rest days per week. When you take a rest day, your streak continues and your goals reset. Rest days refresh every Monday.

What's included in Premium?

Premium includes achievements, pace notifications, advanced themes, widget customization, and priority support. $2.99/month or $24.99/year with a 7-day free trial.

Is my data private?

Yes! All your step data stays on your Apple Watch. We don't collect, transmit, or store any personal information.

Steps aren't counting - what should I do?
  1. Check Motion & Fitness permission in iPhone Settings
  2. Restart your Apple Watch
  3. Reopen StepMelon
  4. If issue persists, contact support@stepmelon.app

Still have questions?

Contact Support